Sometimes, you’ll get an error message which says you have a ‘PDP Authentication Failure’. The PDP is a packet data protocol, and it’s to do with how data is sent over your network. If you get this error, there’s a few things that might cause it:
- You might have incorrect network settings.
- You may have issues with your network coverage.
- You might be experiencing issues with your account.
- There may be a problem with your device.
Luckily, there are a couple of things you can do to fix the problem:
- Verify that your device is capable of using an eSIM.
- Check that the APN settings are configured properly.
- Make sure that your account is active and verified.
- Make sure that your device is up-to-date and working.
- Restart your device and try to use the plan again.