If you install an eSIM and the physical SIM card in your phone stops working, there are a number of things you can do to try and fix the problem:
- Ensure that your SIM card is inserted properly, as a loose or badly inserted SIM can cause connection issues.
- Check your device settings to ensure that your physical SIM is still activated - you may have accidentally turned it off.
- Restart your device, and see if this fixes the issues with the SIM card.
- Remove and reinsert the SIM card if the issue still persists.
- If all else fails, contact your carrier and see if they can resolve the issue for you.
- In some cases, you can’t have both a physical and digital SIM in the same handset. See the specs of your device.