If you have a device which is locked to a specific network, you won’t be able to use an eSIM. You need to unlock your device to use it, which you can do in one of the following ways:
- Contact your carrier and ask them if they can unlock it for you. Some providers won’t unlock it as part of the terms of your contact but it is worth asking.
- You can try and use a third-party unlocking device, but this may violate your contract or void the warranty of your device.
- You can also purchase a new device or simply use a different one for your eSIM.