In some cases, you’ll get an error message when trying to activate your new Golden eSIM.
You can get it for the following reasons:
- You have a weak network connection which is causing the eSIM to not work properly.
- Your carrier has restrictions on eSIM plans and you can’t use them with your current provider.
- Your device is too old to use an eSIM or isn’t compatible with it.
- You may have a problem with your device which is stopping the eSIM from being used.
If you are getting an error message, there’s a couple of things you can try to fix it:
- Make sure your device has a strong, consistent connection.
- Check with your network provider to make sure you can use an eSIM.
- Ensure that your device software is up-to-date.
- Try removing and then adding the eSIM plan all over again.